Client testimonials
Client satisfaction is a primary goal for our company. To that end, we are passionate about meeting and surpassing your expectations. See what our clients say about Heritage Independent Mortgage Advisers.
I unreservedly recommend them
“Both Jonathan and I are extremely grateful to you for all your help and advice over the past year in getting the mortgage set up and operational. Thank you also for your visits to sort out all the paperwork and for using all your professional knowledge. How good is it to feel secure…marvellous! Nothing has been too much trouble for Heritage Independent Mortgage Advisers, I unreservedly recommend them.”
Charlotte and Jonathan
Google Reviews
Adam Marshall10/06/2022Very happy with the service provided by Heritage Independent Mortgage Advisors, they managed to get me a Mortgage where other Advisors had not been successful. Steph King is extremely helpful & goes the extra mile. also Thank you to Charlotte Chalker for arranging me my Income Protection. The Reviews on Google Talk for themselves.Chris Lloyd08/06/2022Heritage IMA have been superb with regards to helping myself and my partner ensure we have life insurance ahead of buying our first home. We are full of praise for them and Charlotte Chalker deserves special recognition: she's been incredibly patient, diligent and conscientious, and really helpful throughout the whole process, from the first day to the last. It's been so good to have a friendly expert to help us through the process. Highly recommended. :-)Maria Russo30/05/2022Steph and Charlotte have been a pleasure to work with. Throughout the process, Stephanie and Charlotte have been accommodating, professional, and always willing to help. Their dedication to getting me the best outcome was admirable. I would definitely recommend this service, as I had a fantastic experience using it!Rob Jenkinson21/04/2022Very highly recommended! Complete pleasure to deal with, nothing was too much trouble. Everyone at Heritage I spoke to went way above and beyond my expectations. My numerous questions were answered quickly and everything was thoroughly explained. I'll definitely use again if the need arises.Sarah watkins12/04/2022Great communication over phone and email. Really quick to respond. When it was time to remortgage the options were laid out clearly and well explained. Heritage makes the process much easier. Thank you!Matthew Tolley03/03/2022Couldn't recommend anymore. As first time buyers, me and my partner were taken through the whole mortgage process step by step. The team were kind, helpful and extremely professional throughout. This extends to the protection team who helped us set up our life insurance needs.Stephanie Burfield28/09/2021I was recommended Heritage by my brother, and I had the pleasure of dealing with Cleo Quinn. I first got in contact in 2019, and Cleo has helped me navigate a stressful and complicated divorce in regard to advice to do with mortgage capacity reports, DIP and MIP, Cleo has been wonderful throughout, great communication and has helped to keep me sane and kindly liaising with other parties (solicitors and so forth). It has been a long road since I first approached Heritage due to COVID-19 lockdowns slowing down divorce process as well personal situation at home, but the continuity of contact through Cleo has meant I was not having to speak to lots of different people. Cleo has made things simple and explained to me processes in an easy to understand way. I am finally at a stage where divorce is complete and a new home has been found and Cleo really has been with me every step of the way. I Can’t recommend highly enough Cleo at Heritage. Thank you so much :)Peter Charlwood14/09/2021Have used Paul and his team for many years and never been disappointed with updating my mortgage for a better rate. But this time we used Paul and his team for a new mortgage for a new house purchase. Without going in to all the details we had some challenges in our personal circumstances, but Paul and team managed to find a way through all the hurdles and get us a mortgage. But that was not all, Paul kept in contact as we had a lot of challenges in our purchase which took a lot longer than expected. At one point Paul made us aware of a change in interest rate that would save us £80 a month that we could update our mortgage offer to. He sorted out the change really quickly without incurring any delay in the process of purchasing our new house. Paul and team will always be our go to for mortgage advise and highly recommend to anyone to use them.Ana Reith-Smith07/07/2021Fantastic company. They went above and beyond. We really wouldn’t have been able to secure the mortgage we got without them. Highly recommended!
Tell me more about my equity release options
Our expert equity release advisers are available to help you choose the option that is right for you. Please fill in the enquiry form below and a member of our team will contact you. Alternatively you can email us at info@heritageima.com. Thank you.